Welcome to the Help Desk

This Help Desk is intended for Pafford employees to receive I.T. Technical Support. To get started, simply click Open a New Ticket and fill out the form. It only takes a few seconds. You may also send an email directly to helpdesk@paffordems.com.


If you are a patient, please contact the main switchboard at 1-800-451-8036.


Not receiving texts from Dispatch?

Text your name to helpdesk@paffordems.com. This will include your carrier information in the ticket to help resolve your problem quickly.


Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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